Enjoy 500 Clubpoints for applying auto-conversion of “Esso Smiles Points to Clubpoints”
Terms & Conditions
- Smiles members must fill in all the membership information in the designated conversion form, and provide a valid The Club membership number and a valid Smiles Card number for processing the Smiles Points conversion request.
- A Smiles member can only register for auto-conversion of Smiles Points to loyalty points of one of our selected partners at the same time. Smiles members who have currently registered for auto-conversion of Smiles Points to Asia Miles or MoneyBack Points are required to cancel such registration before submitting the registration for Smiles Points to Clubpoints auto-conversion. The cancellation of auto-conversion of Smiles Points to Asia Miles or MoneyBack Points and registration for auto-conversion of Smiles Points to Clubpoints takes approximately 1 month and 4 to 6 weeks respectively.
- Clubpoints will be credited to a member’s The Club’s membership account 4 to 6 weeks after submission of this form and upon successful registration.
- Auto-conversion must be maintained for a minimum period of 6 months. If you wish to cancel the auto-conversion service, please call the Customer Service Centre at 3197-8188 (press ‘2’ for English, then press ‘3’ for Smiles) and allow approximately 1 month for the completion of cancellation procedure.
- Clubpoints Conversion Servicesis not applicable to Smiles members who have their credit cards linked to their Smiles accounts.
- Clubpoints Conversion Services is subject to the respective terms and conditions of Smiles Driver Rewards Programme and The Club (available at https://essosmiles.com.hk/en/about-smiles/smiles-card-tnc and https://www.theclub.com.hk/tnc?lang=en respectively).
- Clubpointsare provided by Club HKT Limited andgoverned by the terms and conditions of The Club. All benefits, amenities, offers, awards and services of The Club are subject to availability and may be changed at any time without notice.For more details, please call The Club’s service hotline at 183 3000.
- ExxonMobil Hong Kong Limited is not the supplier of Clubpoints, and will not accept any liability in relation to The Club’s programme details, the use of Clubpoints or other issues.
- In the event of inconsistency between the English and Chinese versions of these terms and conditions and the Personal Information Collection Statement above, the English version shall prevail.
- ExxonMobil Hong Kong Limited has the right to cancel or amend any or all part of the Smiles Points to Clubpoints conversion scheme and/or modify these terms and conditions without prior notice. In case of any dispute, the decision of ExxonMobil Hong Kong Limited shall be final and conclusive.
2017 Smiles Points to Clubpoints Auto-conversion new sign-up offer
- This promotion (“Promotion”) commences on 4 September 2017 and ends on 31 December 2017, both dates inclusive (“Promotion Period”).
- This Promotion is open to all members of the Smiles Driver Rewards Programme registered in Hong Kong (“Smiles members”) except Smiles members who have already enrolled in MoneyBack Points or Asia Miles auto-conversion service prior to the Promotion Period.
- For the avoidance of doubt, Smiles members who sign up for Smiles Points to Clubpoints flexi-conversion service during the Promotion Period and Esso Fleet Card and Discount Card customers are not eligible for this Promotion.
- Smiles members who successfully register for Smiles Points to Clubpoints auto-conversion service during the Promotion Period will be eligible to earn one-time 500 bonus Clubpoints.
- Smiles members may register for Smiles Points to Clubpoints auto-conversion service online at www.essosmiles.com.hk. Only duly completed application forms with a valid Esso Smiles account and a valid The Club’s membership number received by ExxonMobil Hong Kong Limited (“ExxonMobil Hong Kong”) during the Promotion Period will be processed.
- The one-time 500 bonus Clubpoints will be credited to The Club’s membership account within approximately 4 to 6 weeks after the end of the Promotion Period. Smiles Points in a Smiles member's account will be automatically converted to Clubpoints every two weeks.
- Once registered, the Smiles Points to Clubpoints auto-conversion service must be maintained for a minimum period of 6 months.
- Conversion rates may be revised from time to time at the sole discretion of ExxonMobil Hong Kong and Club HKT Limited (“Club HKT”) without prior notice.
- ExxonMobil Hong Kong and Club HKT reserve the right to cancel or amend any or all parts of this Promotion and/or modify these Terms and Conditions without prior notice.
- For the General Terms and Conditions of Clubpoints Conversion Services under the Smiles Driver Rewards Programme, please visit https://www.essosmiles.com.hk/en.
- Clubpoints are offered by Club HKT Limited ("Club HKT") and governed by the terms and conditions of The Club (www.theclub.com.hk/tnc). Club HKT shall be fully responsible for crediting Clubpoints into a Smiles member’s The Club’s membership account according to the relevant terms and conditions. All benefits, amenities, offers, awards and services of Club HKT are subject to availability and may be changed at any time without notice. For more details on Clubpoints, please call The Club’s service hotline at 183 3000.
- Should any dispute arise, the decision of ExxonMobil Hong Kong and Club HKT shall be final.
- In the event of inconsistency between the English and Chinese versions of these Terms and Conditions, the English version shall prevail.