The Concierge brings our Platinum members the ultimate convenience of personalized services to enhance your lifestyle

enjoyment and assist in your daily miscellaneous needs. Simply call our Concierge Hotline on 183 3000 to find out more.

  • IMGPersonal Assistant  Platinum members can simply call our hotline to get help from our Personal Assistant service. This could be a restaurant recommendation, tickets for local and global events, overseas hotel & air tickets arrangements, personal IT & home network consultation and much more.

  • IMGPriority Service Enjoy priority service queue at designated 1O1O Centre, csl Shop, HKT Shop and Service Centre outlets. A priority waiting queue will be provided to serve  you with the highest standards. Please click here for participating shops.

Only Platinum members are eligible for Concierge service. Eligible members are entitled to free home network consultancy at their registered addresses once per year.
Event ticket & VIP experience booking are subject to availability. Terms & conditions by respective organizers apply. Club HKT Limited is not the direct supplier of products and services. Club HKT Limited accepts no liability relating to any aspect of the product or services, including without limitation, the quality, supply, descriptions of goods and/or services provided by products and service provider, any false trade description, misrepresentation, mis-statement, omission, unauthorized representation, unfair trade practice or conduct in connection with promotion of products and services, or in making available any product or service.